Delivery Policy

Delivery Within UAE

  • In-stock items: Delivered within 1–4 working days.
  • Special order items: Estimated delivery time is 3–8 weeks.
  • The estimated delivery time for each product is clearly mentioned on the product page.

Delivery Method

  • Products that do not require installation or technical training will be delivered through our trusted courier partners to ensure timely delivery.
  • Products that require installation or technical training will be delivered by our delivery team.

Delivery Charges (UAE)

  • AED 25 per order
  • Free delivery for orders above AED 1,500

Delivery Outside UAE

  • Shipping charges are calculated based on the weight of the products and the delivery location.
  • After placing your order, one of our trusted cargo partners will contact you to proceed with the shipment.

Order Tracking

  • We will keep you updated on your order status step by step.
  • For any follow-up, feel free to contact us at any time.

Payment Confirmation

  • You will receive a payment confirmation email immediately after placing your order.

Return Delivery Fees

  • A return shipping fee of AED 25 will apply.
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